[UnigirlBelle]

I have a cordless mouse, I've only had it a short time and it suddenly quit on me. Using a port mouse is really hard to get used to again. I changed the cordless batteries with new ones and it still does not respond. The light on the bottom does not light up. I tired two sets of batteries with no luck. Did my mouse die or is it just my batteries even though they are new are not strong enough to power it?

[twinkiedooter]

Sounds like you have a defective cordless mouse. Bundle it up and take it back to where you bought it as these cordless models have a tendency to go bad very easily. That's why I always use a corded mouse. No batteries to mess with and last much longer.

Eiither get your money back or get another one. There is no fixing these cordless models.

[ScottGem]

If you have the receipt, take it back. I've had cordless rodents that have lasted several years.

[UnigirlBelle]

Yes, I have the receipt and a replacement warranty. I will definitely take it back once the stores reopen the first of the week. Thank you.

[UnigirlBelle]

I contacted the company before making the trip to the store where I got it, which is an hours drive for me so I don't make it very often unless I have a lot to do there. They got back to me and told me that the mouse I had was a discontinued mouse so where it was still under warranty they were sending me a new upgraded mouse. They sent a link as to what it looks like and its cool. Thankfully I have a corded mouse to keep me going until it gets here.

[ScottGem]

Way to go, thanks for letting us know. Was this a Linksys rodent by the way?

[UnigirlBelle]

Logitech cordless optical.

[ScottGem]

I had a feeling. I'm very high on Logitech right now. I have a Logitech Illuminated keyboard. The tops of a couple of the keys started wearing away. So I called them since it was under warranty. And they agreed to replace it. They sent me shipping label and I sent it. The NEXT day I received the replacement. They didn't wait to get the old one before sending the replacement. That's great customer service In my opinion.

[UnigirlBelle]

Yes, even though this is a discontinued product they didn't ask for it back so I assume that I am to recycle it.